
Operations
Negotiating the Nonnegotiable
by Daniel Shapiro
How emotionally charged conflicts harden, and how to work the identity dynamics underneath the stalemate.
- ISBN-13
- 9780143110170
- ASIN
- 0143110179
Why this book
Shapiro maps vertigo, taboos, and identity assaults that turn ordinary disagreements into wars. I keep it close when a partnership, diligence room, or family-business conversation has stopped being about the terms on paper.



